Marketplaces
Engagement fuels marketplace growth, but trust sustains it. When abuse slips through from a fake storefront or an abusive buyer, everyone feels the impact. Sellers churn, buyers hesitate, and platform credibility suffers. Traditional fraud tools weren’t built to understand both sides of a marketplace. Elephant helps you stop abuse early and preserve the integrity that keeps your flywheel turning.
Fraud looks different on each side of a marketplace. Only Elephant was built to see both. We combine deep global identity coverage, real-time adaptive scoring, and intelligent signal correlation to surface patterns across users, roles, and devices. It’s context no other solution can see, so you can keep trusted users moving.
With an industry-leading 5 billion identities, we help you confidently approve buyers and sellers that other solutions miss, reducing friction for new users without increasing risk.
Elephant links identity signals across accounts to reveal shared infrastructure, reused credentials, and abuse patterns that traditional tools miss, even when bad actors rotate roles or run multiple accounts.
Our adaptive scoring updates daily with 2 billion signal refreshes, so your risk decisions reflect what’s happening today, not what other outdated models saw last year.
Fraud in marketplaces doesn’t stay contained. One abusive buyer can trigger seller churn. One fake storefront has a cascading impact on buyer confidence. When your systems miss the signals that matter, the damage multiplies, hitting conversion, retention, and platform integrity.
Sellers churn when trust breaks
Abusive buyers drive away the businesses that power your flywheel. Seller churn builds quietly, and by the time it shows up in your data, it's already done damage.
Fake sellers erode your brand
A scam storefront isn’t just a bad actor; it’s a broken promise. When buyers feel unsafe, it’s your brand, not just the seller's, that takes the hit.
Friction kills conversion
Without context, models lean on stricter rules and more reviews, slowing buyers, stalling sellers, and choking transaction flow.
Abuse rings hiding in your blind spots
Fraud in marketplaces often looks like normal activity until it scales. Without cross-account visibility, coordinated abuse slips past detection and spreads fast.
A global marketplace improved its approval logic with Elephant and increased approval rates by 19.4 points, unlocking more than $27 million in new revenue without increasing chargebacks.
A leading ecommerce risk team reduced manual reviews by 23% with Elephant’s trust scores, freeing up resources while improving decision accuracy.
Elephant helped a global online marketplace automate 54,000 additional approvals a year, shrinking review queues and boosting transaction speed without adding risk.
A leading ecommerce platform used Elephant to cut manual reviews by 27%, saving over $160,000 in operational costs and hundreds of hours in effort.